Our Membership Programs
Joining the Big Fish Cooling & Heating membership program means more than just routine maintenance, it means priority service, exclusive savings, and peace of mind all year long. We’ve designed our membership to reward loyal customers with real value, faster response times, and dependable comfort through every season. Here’s what you can expect as a member:
BENEFITS:
Get rewarded every year! Members earn credit toward future system replacements—just for staying enrolled. Your membership works like a savings plan for your next AC or heating system.
Moving out of our service area? No problem. Your earned trade-in or loyalty credits can be transferred to a friend or family member—so nothing goes to waste.
Members get access to exclusive specials, seasonal promotions, giveaways, and more. From discounted services to surprise perks, it’s our way of saying thanks.
When your comfort is on the line, members jump to the front of the line. Enjoy faster response times and peace of mind knowing you’re always a priority—especially during peak seasons.
Eligible plans come with extended repair warranty coverage on completed work. Stay protected from unexpected repair costs for years to come—just for being a member.
Need a repair? Members on select plans receive a discount on all repair services, helping you save when it matters most.
HVAC issues don’t follow business hours—and neither do we. Select plans include waived overtime fees, even for after-hours service.
Say goodbye to trip charges. Members on qualifying plans get free diagnostics during normal business hours—only pay for the repair.
Free CAST Smart Thermostat
Enjoy effortless comfort and control with our CAST Smart Thermostat—free with select membership plans. Monitor your system remotely, track performance, and receive alerts if your AC or heater isn’t keeping up. It’s smart comfort, backed by Big Fish.
Download the new CAST App!
Now for Android and IOS
- Remote monitoring
- Predictive maintenance alerts
- One-touch appointment booking
- Service at the touch of a button
Reel Deal
$24.99/mo
or One Month FREE Billed Annually
-
Free CAST Smart Thermostat*
-
Remote Monitoring
-
Remote System Performance Test
-
Annual Trade-In Credit
$299/Year -
Repair Warranty
5 Years -
Free Diagnostic*
-
Member Only Promotions
-
Maintenance Visits
1/Year -
AC Coil & Blower Cleaning
(Simple) -
Repair Discount
10% -
Priority Scheduling
<24 hours -
Drain Line Clearing*
Est Yearly Savings: $900+
Trophy
$39.99/mo
or One Month FREE Billed Annually
-
Free CAST Smart Thermostat*
-
Remote Monitoring
-
Remote System Performance Test
-
Annual Trade-In Credit
$479/Year -
Repair Warranty
10 Years -
Free Diagnostic*
-
Member Only Promotions
-
Maintenance Visits
2/Year -
AC Coil & Blower Cleaning
(Advanced) -
Repair Discount
15% -
Priority Scheduling
<24 hours -
No Overtime Fees
-
Drain Line Clearing*
Est Yearly Savings: $2,000+